How to Design a SaaS Product User-Centered Way

Then add relevant content and embed it into your design to attract leads and increase conversions. It grabs visitors’ attention and encourages them to scroll further. Another vital point is that the more complex your cloud app is, the more user-friendly the onboarding process should be. It allows you to help users understand your solution and raises the stickiness rate. The onboarding process varies for each software as a service, depending on its complexity.

It is the go-to remote user testing platform for design teams who want to create intuitive and delightful experiences. Customer success-led onboarding doesn’t scale — If your product requires an expert https://investmentsanalysis.info/network-engineer-job-with-prince-george-s/ to configure it, that’s a signal that you shouldn’t ignore. It will slow down the time between the time that the customer expresses interest in the product and when they can try it and/or buy it.

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Dashboards are the main navigation elements of your SaaS product. It defines most of the success of your UI/UX design as it is the part in which the user spends the most time in your product. Dropbox is a cloud storage solution that helps anyone keep their files organized in the cloud. From storing photos to creating company process documentation, you can do it all in Dropbox. It’s sort of like a cleaner alternative to Google Drive in many ways.

However, there are people whose full-time job is to talk to users about the problems they encounter while using the product. The customer success team must be the designers’ best friends. They can provide accurate How to Show Remote Work Experience on Your Resume data on what places in the product make users stuck. As we’ve already mentioned, as SaaS companies are subscription-based, they often use a freemium pricing model or offer their customers a free trial.

Absolute Time Metrics

Instead, focus on creating a familiar navigation and general UI architecture that will allow users to interact with your SaaS app intuitively. Users spend a majority of their time on sites other than yours. To ensure your SaaS app is intuitive to use, you should mirror common models that users are familiar with. Doing so will allow users to focus on using the application rather than learning how to use it. SaaS platforms should always be evolving and responding to user feedback.

• When building a SaaS platform, it’s important to consider scalability.
• The SaaS website also provides a helpful navigation bar at the top of the page.
• The crucial thing about the design is that people want simplicity when using your SaaS platform.
• SaaS services are billed at contracted rates, but we only get to recognize revenue based on consumption/utilization.
• Quality SaaS UI design is one of the most important steps in gaining an audience; in fact, it could be the turning point in your startup development.

Their documentation page redirects to a Notion-style landing page that acts as their resource hub. From design to copy, this is a website you should consider checking out if you want to create a SaaS website that aims at giving off a great first impression. Welcome has one of the coolest pricing pages out of any SaaS website on our list. If you’re looking to create a navbar with all the essentials, Copilot’s is definitely one you should check out. They include all of their important links, along with a ‘VS’ section that compares them against their competitors.

What Is UX Design in SaaS?

You can tell that the design team that worked on the website had a lot of data to make sure that things were optimized for conversions. The Slack website uses a lot of different elements from other websites we talked about in this list. It’s very straightforward and doesn’t involve heavy graphics and unnecessary information.